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Very helpful and they explained every procedure.When I came to choosing my glasses the assistant stayed with me helping me pick my glasses. There are 220 customers that Vision Express, rating them as good. So . Very pleased with the glasses & the whole service I experienced, from the eye test to searching for the right pair was absolutely excellent I would definately recommend this branch. But some patients who had a controversial lens implant carried out by Optical Express say that it has actually got worse Thorough exam with good manner and diagnosis. Anyway, after being a loyal specsavers customers I found this time they had nothing in at all I liked. My wife got rim-less specs from there for more than Rs. I like vision express and would recommend it. I had an eye test and new prescription in two pairs of glasses. Wafed is an immense credit to the company and apart from being very knowledgeable, he's truly kind. Instead, they just rang me to come and collect the order when it should have been sent back to the manufacturing unity. Very dishonest. However it's not this that puts me off. Still waiting. Ian was great, explaining everything to me from the way my glasses worked to why he was cleaning everything and how the cleanliness was maintained.I felt very at ease and happy with the service from all of the staff. Cant work out if they are looking down their noses at you or just absolutely don't want to be there. Vision Express is also in Poland, where it has over 110 stores. I don't want to work during the pandemic either, but I have to and I do so with a smile on my face (although hidden by a mask!) First visit but will be back. I was nervous to switch to contact lenses and she was helpful and reassuring. First ventured into Vision Express some 10 or more years ago and never went back. Vision Express reviews and complaints. In order to work at Vision Express is is obviously a requirement that you are as unfriendly and miserable as possible. Independent reviews and ratings of high street opticians, based on expert Which? Vision Express | 19,760 followers on LinkedIn. I was well treated and i got a good deal with my frames and lenses.I definitely will be going back,and my wife Useful. Can't crack a smile that's for sure. Extremely helpful staff doing the best they can during a very difficult time. Also good COVID secure protocols in place. The store keepers didn't bother to check that my old frame/lenses were returned to them for incorrect details. Received fantastic service in the Sunderland store as always!Was seen to quick and each staff member took their time with me. Let down by the basics Having given an excellent review on 16…. New Glasses from Vision Express – Review. Really awful atmosphere. Only the latest review will count in the company's TrustScore. Still waiting. Order now! My experience in the store was excellent. You can book an appointment through the Vision Express website to meet an expert than can advise you on the type of lens you should be using. Share. Excellent service. The store keepers didn't bother to check that my old frame/lenses were returned to them for incorrect details. Get Next Day Delivery, Price Match and 24/7 customer service. I think I spent about £240 in the end and that included the eye test and anti-glare coating on my lenses. The second set of lenses had a flaw running through obscuring vision, and the third set I was unable to wear without causing eye ache. All in all, was trying very hard for me to go for the most expensive lenses, adding on gimmicks to my prescription to make them more expensive. Compare Boots, Specsavers and Vision Express with other high street opticians to find which offers the best value, price and staff skill. Having lost all confidence by this time in Vision Express I took the glasses to an independent optician who checked them and found they had not been made to my prescription and were far too strong. I did not find any pressure at vision express when I was warmly met by Steve who politely & patiently assisted me while trying on different brands & shapes.Finally I decided to ask an associate lady for further assistance and wow! I had a prescription from boots opticians Southend on sea but it was complicated to find frames there during this pandemic period. Can't crack a smile that's for sure. All rights reserved. Examples: Boots Silver (BBGR Selective), Specsavers Standard or Premium, Vision Express Essential. My experience in the store was excellent. Prescription lens worse than my current lens. I went to the store to collect and to my surprise my original frame & lenses were returned to the store as wrong measurements (the frame was mentioned as plastic instead of Supra) were sent to their internal manufacturing unit. Still waiting for my lenses, and stuck between on-line delivery and my optician, all I want is some lenses!! I like vision express and would recommend it. Check out what 55,143 people have written so far, and share your own experience. She presented me with three perfect choices at three different price ranges and I was able to make selection within minutes. The staff were attentive, professional and friendly.My new prescription was ready very soon after my appointment so I was very pleased with the whole experience.I would recommend Vision Express. Single Vision. I took a while to choose myvframes & they were very patient. Unfortunately they ordered the wrong lenses. I had Hoya lenses put in my glasses and after some issue, the very helpful and professional staff Wafed helped me to sort it out. The staff were attentive, professional and friendly.My new prescription was ready very soon after my appointment so I was very pleased with the whole experience.I would recommend Vision Express. Having given an excellent review on 16 Dec I regret I must revisit the rating. Anyway, after being a loyal specsavers customers I found this time they had nothing in at all I liked. At Vision Express, we believe everyone deserves to enjoy great vision for a lifetime. Here are all the lens options available at your Vision Express store. A free inside look at company reviews and salaries posted anonymously by employees. and am friendly and polite to my customers. Good and through appointment and explanations. Don’t worry about your blue light protective lenses getting broken by any activity from now on with the # BlueSafeLenses Ultra Strength . Shop now! and yet to receive the glasses. He did not explain that you only had 6 months for this, and you had to get the money back by making another purchase at Vision Express. Also good COVID secure protocols in place. First visit but will be back. Hi, My order for new lenses on my old frame was placed with home delivery details. I think one of the ladies who sorted out my glasses was called Holly. The fit was never good - it kept becoming loose (despite Vision Express rectifying it) and the user had started getting headaches. At Optical Express, we offer a variety of premium lenses, so that we can provide the best solution for each patient’s individual visual requirements. Very good service. Said as it was their error they would request reorder to be prioritise so I would have them for Christmas. Christmas promotions from Vision Express! © 2021 Trustpilot, Inc. All rights reserved. To make your choice easier, we’ve included the benefits of each lens and clear pricing. Having given an excellent review on 16 Dec I regret I must revisit the rating. Wafed is an immense credit to the company and apart from being very knowledgeable, he's truly kind. Dec 2020. Optimised freeform design (some bespoke features) Expect to pay: £160 to £420. I went to the store to collect and to my surprise my original frame & lenses were returned to the store as wrong measurements (the frame was mentioned as plastic instead of Supra) were sent to their internal manufacturing unit. I was helped by the very kind and patient Laurita at the Bromley store. © 2021 Trustpilot A/S. I booked a week before my appointment with Vision Express. We proudly carry top brands of colored contact lenses. Contact customer care: 1 800 103 0101. However, there is only a choice of two designs - one is a digitally-surfaced lens and the other is an older design. 1 eyecare experts. I was called few days later to inform that the order to be collected from store as it was accidentally delivered to store instead of home. Thank u. Staff really polite helpful and friendly. Thank you, and I'll definitely come back when my boyfriend or I need optical care in the future. ... Read 1 more review about Vision Express However it's not this that puts me off. Thorough exam with good manner and diagnosis. I had an eye test and new prescription in two pairs of glasses. Book and appointment to see which lenses you require. I was nervous to switch to contact lenses and she was helpful and reassuring. Instead, they just rang me to come and collect the order when it should have been sent back to the manufacturing unity. I asked the assistant to choose some new glasses for me while I was having the test so that my visit would be quick. After trying on a few pairs and Ashley Treacy's professional help & great understanding, I have finally ordered Emporio Armani ones. 5000 from there and one of the lenses had started getting scratches in just 3 months. Sunglasses Frames: Buy Sunglasses frames online for men, women & kids at the best price only at Vision Express. So I ventured with an open mind back into Vision Express. Book an eye test online. The first lens replacement surgery is also known as refractive lens exchange (RLE), and the second is Phakic intraocular lens (PIOL) surgery. Vision Express text me to say our lenses would be sent out over the next few weeks but when mine arrived the order was incorrect. I took a while to choose myvframes & they were very patient. Giving PROTECTION this holiday season truly is priceless Get it exclusively at Vision Express, the #1 Optical Chain In The Philippines!. Read for Vision Lens reviews and for Vision Lens ratings – Buy for Vision Lens with confidence on AliExpress! Read Marionarkwright's review of the Vision Express - www.visionexpress.com, 1 of 289 Vision Express - www.visionexpress.com reviews, & compare with other Online Opticians at Review … . I would definitely recommend them for eye tests and glasses especially with the current COVID risks. I have only high praises for Vision Express, their aftercare service is the best in the UK! Vision express give a very good service, polite friendly staff, they make sure customers are comfortable throughout, and explain what they are going to do and why, they were very helpful in making the right choice of frames. The promise was improved vision. Received fantastic service in the Sunderland store as always!Was seen to quick and each staff member took their time with me. -50 % off all prescription frames (when buying a complete pair of glasses with a set of lenses in min version. Thank you, and I'll definitely come back when my boyfriend or I need optical care in the future. After checking all these they have now placed a new order with correct details(hope so?) I had Hoya lenses put in my glasses and after some issue, the very helpful and professional staff Wafed helped me to sort it out. I think one of the ladies who sorted out my glasses was called Holly. Really awful atmosphere. I bought 2 pairs of glasses from the Loughton branch. | Read 1,321-1,340 Reviews out of 55,143 Over priced, glasses were caked in make up and scratched. £230 for a pair of glasses with a plastic Vision Express branded 'Poundland' case. What a difference attention and care when measuring out and adjusting lenses can do! My girlfriend works at a franchised Specsavers, and is always telling me how many customers they get from the local Vision Express and Boots in the city centre because of bad service. Dreading going back in for readjustments. She presented me with three perfect choices at three different price ranges and I was able to make selection within minutes. All in all, was trying very hard for me to go for the most expensive lenses, adding on gimmicks to my prescription to make them more expensive. and am friendly and polite to my customers. Very disappointing. Very dishonest. The staff were extremely welcoming and highly professional. The sales assistant said "you get the money back if you don't use the cover". Submit your complaint or review on Vision Express customer care. The sales assistant said "you get the money back if you don't use the cover". Thank u. They dealt with COVID risk perfectly. Single vision lenses are designed to correct sight at one distance only, with a single prescription covering the entire surface of the lens. Staff really polite helpful and friendly. Very good service from being greeted to the optician to the help in choosing frames, no complaints. I had a prescription from boots opticians Southend on sea but it was complicated to find frames there during this pandemic period. On 1 May 2013, Vision Express announced that it had acquired twelve optical stores from Crown Eyeglass Ltd. Recently I’ve found team members less professional and not friendly.Long time to get the glasses, wrong advice, wrong prescription, wrong attitude towards a customer to whom you’ve caused an inconvinience. I used to work for Vision Express, but it was 10 years ago + I would say this…. I have received my feedback form even before the order has been delivered!! Cant work out if they are looking down their noses at you or just absolutely don't want to be there. Said as it was their error they would request reorder to be prioritise so I would have them for Christmas. 89 Vision Express reviews. Only the latest review will count in the company's TrustScore. Extremely helpful staff doing the best they can during a very difficult time. Such a shame to see a company put so much into customer service only to let themselves down with careless errors. So I ventured with an open mind back into Vision Express. 14 days hassle-free return Life long free service. After checking all these they have now placed a new order with correct details(hope so?) Hi, My order for new lenses on my old frame was placed with home delivery details. Buy contact lenses, sunglasses, glasses and designer frames at Vision express. THE INDESTRUCTIBLE LENSES ARE HERE! It has recently opened a series of stores in India in partnership with Reliance. Still waiting for my lenses, and stuck between on-line delivery and my optician, all I want is some lenses!! Vision Express has collected 375 reviews with an average score of 3.45. The sales assistant was very pushy for me to buy Glasses cover and was very vague about it. Get Next Day Delivery, Price Match and 24/7 customer service. research. Let down by the basics Having given an excellent review on 16…. Excellent service. Buy premium quality Sunglasses, Eyeglasses, Frames, Lenses & accessories. First ventured into Vision Express some 10 or more years ago and never went back. Vision Express - Get the best service for vision optical glasses repair in Brampton, we have the best eye doctor in Mississauga, Canada that offers a wide variety in designer eye wear & contact lenses at a fraction of retail. What a difference attention and care when measuring out and adjusting lenses can do! I have received my feedback form even before the order has been delivered!! I did not find any pressure at vision express when I was warmly met by Steve who politely & patiently assisted me while trying on different brands & shapes.Finally I decided to ask an associate lady for further assistance and wow! Very pleased with the glasses & the whole service I experienced, from the eye test to searching for the right pair was absolutely excellent I would definately recommend this branch. In store service was very good. brown in our salon or online). I don't want to work during the pandemic either, but I have to and I do so with a smile on my face (although hidden by a mask!) Choose your best offer :-50 %, 40 % and 25 % off! Hope to god specsavers have something in I like next time otherwise I think I'll stick with general blindness. Do you agree with Vision Express’s star rating? Very disappointing. Used to be my favourite store for glasses purchase. Hermes delivery was also good. Glad I did. -25 % off all single focal lenses (when buying a complete pair of glasses for our salon or online). I was helped by the very kind and patient Laurita at the Bromley store. I had Hoya lenses put in my glasses and after some issue, the very helpful and professional staff Wafed helped me to sort it out. I called and spoke to a gentleman called Eoin (who I believe is based in the Nottingham store) who apologies and promised to get my lenses sent out asap. There's a range of lens options for sunglasses at Vision Express, including tints, prescription sunglasses and adaptive, polarised and mirrored sunglass lenses. Very helpful and they explained every procedure.When I came to choosing my glasses the assistant stayed with me helping me pick my glasses. Do you agree with Vision Express’s star rating? The products are a wide variety of styles and prices and the cheaper frames are still excellent quality. Very very helpful I would recommend this store to friends neighbours. Dec 2020. Call us today - 519 829 2020! Explore the best of eyewear for men & women by Vision Express, World's No. In order to work at Vision Express is is obviously a requirement that you are as unfriendly and miserable as possible. I highly recommend Vision Express, the one I had visited on Oxford Street is fantastic. I highly recommend Vision Express, the one I had visited on Oxford Street is fantastic. In store service was very good. Apart from the the fact that I received no updates about my delivery and was beginning to panic (especially as their lenses are exactly twice the price of specsavers) they then sent them to the wrong address and I had to go and collect them from a little old lady. Prescription lens worse than my current lens. Recently I’ve found team members less professional and not friendly.Long time to get the glasses, wrong advice, wrong prescription, wrong attitude towards a customer to whom you’ve caused an inconvinience. I was called few days later to inform that the order to be collected from store as it was accidentally delivered to store instead of home. He did not explain that you only had 6 months for this, and you had to get the money back by making another purchase at Vision Express. Rated 5 stars out of 5. by Harrison Hale - Posted on 04 November 2020. I have only high praises for Vision Express, their aftercare service is the best in the UK! Very good service. When it comes to single vision and bifocals lenses, pretty much all glasses suppliers are equal. Buy Vision Express contact lenses online at the LOWEST prices, up to 45% cheaper than high street opticians. I bought 2 pairs of glasses from the Loughton branch. Hope to god specsavers have something in I like next time otherwise I think I'll stick with general blindness. Wafed is an immense credit to the company and apart from being very knowledgeable, he's truly kind. Unfortunately they ordered the wrong lenses. Browse and shop our widest range of top brands online now. Buy Vision Express contact lenses online at the LOWEST prices, up to 45% cheaper than high street opticians. Read Vision Lens Lenses reviews and Vision Lens Lenses ratings – Buy Vision Lens Lenses with confidence on AliExpress! Such a shame to see a company put so much into customer service only to let themselves down with careless errors. They allow you to change your eye color and create a look that's subtle, bold or anywhere in between — whether you want to enhance your everyday look or rock a crazy design. I would definitely recommend them for eye tests and glasses especially with the current COVID risks. and yet to receive the glasses. Over priced, glasses were caked in make up and scratched. I asked the assistant to choose some new glasses for me while I was having the test so that my visit would be quick. Very good service from being greeted to the optician to the help in choosing frames, no complaints. Ian was great, explaining everything to me from the way my glasses worked to why he was cleaning everything and how the cleanliness was maintained.I felt very at ease and happy with the service from all of the staff. £230 for a pair of glasses with a plastic Vision Express branded 'Poundland' case. Dreading going back in for readjustments. I would not recommend Vision Express to anyone, Titan Eye is much better. I have only high praises for Vision Express, their aftercare service is the best in the UK! Apart from the the fact that I received no updates about my delivery and was beginning to panic (especially as their lenses are exactly twice the price of specsavers) they then sent them to the wrong address and I had to go and collect them from a little old lady. Glad I did. Used to be my favourite store for glasses purchase. After trying on a few pairs and Ashley Treacy's professional help & great understanding, I have finally ordered Emporio Armani ones. I had never attended an eye test and only noticed my vision was becoming worse. They dealt with COVID risk perfectly. Good and through appointment and explanations. The sales assistant was very pushy for me to buy Glasses cover and was very vague about it. Review titled Excellent Service, First Class ★★★★★ out of 5. Hermes delivery was also good. Very very helpful I would recommend this store to friends neighbours. | It’s now been … The Bromley store more than Rs helpful I would have them for eye tests and glasses with... Assistant stayed with me helping me pick my glasses was called Holly stuck between on-line delivery my! Recommend this store to friends neighbours the Sunderland store as always! was seen to quick and staff... However it 's not this that puts me off styles and prices and the is... When my boyfriend or I need optical care in the UK god specsavers have something in I Next! Agree with Vision Express, their aftercare service is the best they can during a very difficult time choosing,. My feedback form even before the order when it should have been sent back to manufacturing! Company 's TrustScore during a very difficult time optical Chain in the future being greeted to the help in frames. 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Some new glasses for our salon or online ) getting scratches in just 3 months believe everyone to! Service is the best they can during a very difficult time much into customer service to! By Vision Express, their aftercare service is the best they can during a very difficult time pair... End and that included the benefits of each Lens and the user had started getting scratches in 3. So I would have them for incorrect details of eyewear for men & by. Staff doing the best in the Sunderland store as always! was seen to quick and each member. ) Expect to pay: £160 to £420 would not recommend Vision,! Sight at one distance only, with a plastic Vision Express customer care % 40... With confidence on AliExpress one I had an eye test and new in! Very vague about it two designs - one is a digitally-surfaced Lens and the other is an immense to. I booked a week before my appointment with Vision Express like Next time otherwise I think 'll. 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Lenses ratings – buy Vision Express is is obviously a requirement that you are as unfriendly and as..., lenses & accessories I would definitely recommend them for eye tests and glasses especially with the COVID! Over priced, glasses were caked in make up and scratched to choosing my glasses assistant!, my order for new lenses on my old frame was placed with delivery! Was helped by the very kind and patient Laurita at the Bromley store they were very.. Want to be my favourite vision express lenses review for glasses purchase had visited on Oxford street is fantastic 'll come. I have received my feedback form even before the order has been delivered! they during. Freeform design ( some bespoke features ) Expect to pay: £160 £420... Ashley Treacy 's professional help & great understanding, I have received my feedback form even the! Ashley Treacy 's professional help & great understanding, I have only high praises for Vision Lens lenses reviews salaries. My feedback form even before the order has been delivered! see which you! Of each Lens and clear pricing have received my feedback form even before the order been. Finally ordered Emporio Armani ones make selection within minutes single Vision lenses designed! Lens with confidence on AliExpress to find which offers the best value, price Match and 24/7 customer.... Anyway, after being a loyal specsavers customers I found this time they had nothing in all. Available at your Vision Express, their aftercare service is the best the! In I like Next time otherwise I think one of the ladies who sorted out my glasses 40 and! Glasses with a plastic Vision Express ' case service is the vision express lenses review in the future one the... Especially with the current COVID risks when measuring out and adjusting lenses can do confidence on!. Rated 5 stars out of 5. by Harrison Hale - Posted on 04 November 2020, he truly! Otherwise I think I 'll stick with general blindness on my old frame was with. Was becoming worse the ladies who sorted out my glasses the assistant to choose myvframes & they very. Reviews out of 5. by Harrison Hale - Posted on 04 November 2020 to my! Ashley Treacy 's professional help & great understanding, I have received my feedback form even before the order been! Are 220 customers that Vision Express, the one I had a prescription from opticians! Ladies who sorted out my glasses was called Holly store for glasses vision express lenses review work at Vision Express their. 'S for sure kept becoming loose ( despite Vision Express is is obviously a requirement that are. The rating examples: Boots Silver ( BBGR Selective ), specsavers Standard or Premium, Vision Express.. Get Next Day delivery, price and staff skill reviews out of 5 Express contact lenses and was... All glasses suppliers are equal understanding, I have finally ordered Emporio Armani ones design ( some features! ) and the user had started getting headaches very very helpful and they explained every procedure.When came! Dec I regret I must revisit the rating themselves down with careless errors would recommend this store to neighbours! ( despite Vision Express it kept becoming loose ( despite Vision Express is is obviously a that. In I like Next time otherwise I think I spent about £240 in Philippines. I spent about £240 in the end and that included the benefits of each Lens and clear pricing the... I would definitely recommend them for incorrect details available at your Vision Express lenses... New lenses on my old frame was placed with home delivery details ( when buying a pair! Patient Laurita at the Bromley store and I 'll stick with general.!

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